Touristic Complex Hacienda Beach Apartments Sozopol

Pros: The Good: · Clean & Functional Rooms: Our room was very clean and everything was in working order. The housekeeping and maintenance teams are doing a great job. · Excellent Staff: The staff were consistently helpful, friendly, and created a welcoming atmosphere. · Delicious Food: The food was a highlight—tasty, delicious, and felt like homemade meals. · Great for Families: Perfect for a family vacation. Features include: · A small playground for children. · Face painting by the pool. · A beach with a gentle, low walk-in entry into the sea, which is ideal for small kids. · On-Site Amenities: The pool bar is a nice included perk. The daily ice cream and pastries were a lovely touch. · Well-Kept Grounds: The hotel's territory is beautifully cleaned, maintained, and landscaped.

Cons: Points to Consider: · Room Decor: The rooms are functional and clean but are in need of a little refreshing and modernisation. · Beach Access: The path and area to the beach are disappointing. There is a significant amount of garbage, dirt, and dog mess, which is a stark contrast to the hotel's clean grounds. This seems to be a lack of local government maintenance rather than the hotel's fault. · Location & Shops: The hotel is quite isolated. There are no proper shops nearby, only a small shop in a neighbouring camping area. A taxi to Sozopol costs around 8 EUR each way. · Star Rating: Honestly, this feels more like a very good 3-star hotel than a 4-star one. Manage your expectations accordingly.

BEST SUNSETS EVER!

Pros: The location is unique! We were able to enjoy beautiful sunsets in front of the hotel every day. The staff was very friendly and although some did not speak English, they tried to communicate and help us with everything. We had a great time and although we read very bad comments about the hotel, for us it was different and we enjoyed our stay.

Cons: They have to fix the water leak they have in the bathroom

The stay was nice in general.

Pros: I liked the friendly staff, free parking next to the hotel, very close to the beach, clean and tidy place with good air-conditioning.

Cons: The property is not comfortable for families with young children using pushchairs/prams. We had to carry the buggy up on 15-20 steps till we get to the lift. Even ground and first floor don't have easy access for buggies and people have to carry children, pushchairs, luggage upstairs. A simple ramp can be fitted and make the holiday with children much more pleasant. Also not suitable for disabled people for the same reason.

Perfect vacation!!!

Pros: I loved the breakfast time - early enough, abundant and rich, greta coffee, vegan food and beverage included - pat, rice milk, I loved it! My puppy adored the fruits as well. Everyone was really polite to me and my puppy!!! Adorable place!

Cons: There was no option to pay with a card in the complex.The manager promised to deal with it in the next days.

Pros: Absolutely everything. The location, the beach, the breakfast, the room. The staff was extremely nice and kind :)

Cons: N/A

Pros: I read so many negative comments and honestly, I can’t really understand where was the problem - the studios were nice and modern, the view is beautiful, it was clean, staff was always kind and helpful, and the complex is 1 minute from the beach. Overall, I had a quite good time!

Cons: When you put things in perspective, it is probably the price-quality ratio. For 240 leva a night (for the cheapest room booked months in advance when prices were also lower), there was no proper room cleaning for the 4 nights which meant quite some sand at the end of our stay, and the breakfast seemed a bit basic and low quality for the price. The famous uncomfortable sink indeed makes the bathroom wet even but that was not really a big deal.

Pros: Perfect location, close to the beach and good facility.

Wonderful place wonderful reception staff you will see the three of us again soon!

Pros: Love the reception staff so helpful and welcoming. The breakfast was good part from the coffee machine the coffee was worse than the sea water but great place and so close to the beach and would definitely go back again!

Cons: The coffee yuck! The worse coffee I’ve ever had! Even one of the staff members tried it and almost puked! But everything else was amazing!

Pros: Всеки ден стаята ни се почистваше с подмяна на чаршафи и кърпи и консумативи, храната беше добра и отношението на персонала.

Cons: Нямаше възможност за ползване на пералня.

Останахме много доволни 🙂

Pros: Близостта на плажа. Бяхме помолили да ни настанят в близост до него и от рецепция се съобразиха с молбата ни. Имахме и гледка към морето, въпреки че бяхме заплатили за апартамент с гледка към парка. През седмицата беше спокойно, уикендът определено се усети наплив на хора. Нямаше много разнообразие в храненето, но това, което имаше, като цяло беше вкусно. Стаята се чистеше всеки ден. Имаше места за паркиране точно до плажната ивица и нашата сграда, което беше много удобно да оставяме част от багажа в колата.

Cons: Хубаво е да има някакво килимче/пътека в холовата част (при нас нямаше). Добре, че носихме със себе си постелка да играе малкият докато сме в стаята (навсякъде са плочки).